The following text has been automatically translated from Dutch. The original version in Dutch applies.
Spar For You is operated by Solucious NV, has Edingensesteenweg 196, B-1500 Halle as its registered office and is registered under company number BE0448.692.207 RPR Brussels. Solucious is also the controller of your personal data. When we use "Spar For You," "we" or "us" in this document, we are referring to Solucious NV.
Personal data is important to us. We therefore make it a point to protect it as well as possible. When using your personal data, we take into account the rights you have under the law.
The Spar For You app allows you to scan and pay for your purchases via the smart cabinets at your workplace. To carry out our services, we need some of your personal data and we also pass it on to a number of parties. They may use your data for their own purposes as described in their privacy statement.
In order to provide our services and invoice the correct amount, we need some of your data. We ask for your name, first name and cell phone number. We use your cell phone number to send you a verification code before you can use the app. That way we can be sure it's you and send a payment request to the right person.
We also keep track of your purchase information.
We keep technical data about each individual who uses our app. Examples include: your Mac address or IP address, the operating system and its version, the version of your browser, and so on.
In addition, we also track how each visitor uses the website. For example, we know when people visit our website, how a web page is viewed, where exactly they click, where they leave the website again, and so on. These analyses allow us to improve the ease of use of our website. This information is also used to adapt the website to your personal preferences and interests. For example, we can first show you the products or benefits you are most interested in and select the most interesting ads.
Cookies allow us to build up this knowledge over several visits to our app. A cookie is a piece of information that your browser stores for us and sends to us again at a later time - for example, on your next visit.
We need your personal data to perform our services. So we know who to send the payment request to, we can complete the smart boxes where necessary,...
Employees of Solucious have access to your personal data insofar as this is necessary for the performance of their duties.
Smart Technics nv is a subsidiary of Colruyt Group and has developed the app for us. They will have access to your personal data as they are always trying to improve the app, detect and fix problems in the app,...
Smart Technics uses an external service provider to develop our app. As such, they too will have access to your personal data. They may not use your personal data for any purposes other than those described in this privacy statement.
Our supplier of the smart cabinets, Innovend, also has access to your (pseudonymized) data. They need this so that they know which cabinet to open at which moment, to which person they have to link the products so that a correct checkout is possible, if the shopping basket has been paid for correctly, ...
Finally, our payment provider, MultiSafePay, also has access to your personal data. He has to make sure that the checkout happens correctly. Given that he himself has a number of legal obligations with which he must comply, he himself will become the owner of the data passed on during the settlement of your shopping basket.
Some service providers sometimes need access to your personal data. This includes law firms, collection agencies, bailiffs, insurance companies or banks.
In addition, in case of a legitimate request, we need to transfer your personal data to competent authorities. We will verify and investigate every request before we effectively transfer your personal data to competent authorities.
Customer & purchase data is kept for 2 years in the context of fraud prevention.
When opening the fridge, we will check if you have any unpaid bills. If so, the door of the Smart Fridge will not open.
We keep your personal data on secure and controlled computers. When we work with other parties, we require the same level of security from them. Despite all our efforts, we can never fully guarantee the security and protection of your personal data.
Solucious attaches importance to the protection of your personal data. When using it, we take into account the rights you have under the law. Therefore, we list them all below. You can contact us using the contact details found at the bottom of this Privacy Statement.
You can remove yourself from Spar For You at any time.
You can request an overview of the personal data we hold about you. You can have incorrect data corrected and data that is no longer relevant deleted.
You can have your contact details forwarded to another party.
You can ask us to restrict the use of your personal data or object to the use of your personal data for direct marketing purposes.
Do you still have questions or would you like more information on how we handle your personal data? Please contact our customer service department. This can be done in 3 ways:
Do you have complaints about how we handle your personal data? Please contact our Data Protection Officer (DPO) at [email protected] or +32(0)2 363 54 00.
If he cannot help you sufficiently, you can always contact the competent authorities:
Our service is constantly growing and evolving in order to provide the best possible service. Therefore, we will regularly update this Privacy Statement to ensure that it accurately reflects how we handle your personal information. Although we do our best to alert you to changes, we recommend that you review this Privacy Statement regularly. It is your responsibility to follow any changes.
The Privacy Statement was last amended on 17/07/2023.